PAIA Manual

1. Introduction

This manual provides information on how to request access to records held by Ironmongery Warehouse Africa (Pty) Ltd.


2. Company Information

Company Name:
Ironmongery Warehouse Africa (Pty) Ltd

Head Office:
3 Commerce Place
Kramerville
Sandton
Johannesburg
South Africa

Telephone: +27 11 444 8677
Email: enquiries@ironware.co.za


3. Information Officer

Information Officer:
Management – Ironmongery Warehouse Africa

Email: enquiries@ironware.co.za


4. Records Held

Records maintained by the company may include:

• company registration documents
• financial records
• supplier and customer records
• operational records
• marketing records
• website records

Access to records may be subject to legal restrictions.


5. Request Procedure

Requests for information must be submitted in writing and should include:

• requester’s name
• contact details
• description of the requested record
• reason for the request

Requests may be sent to:

enquiries@ironware.co.za


6. Fees

Applicable request fees may apply in accordance with PAIA regulations.


7. Availability of Manual

This PAIA manual is available:

• on the company website
• on request from the Information Officer